Ultimately, our picks for the best places to shop for couches include options for every price range, like Amazon and Wayfair for a wide variety of styles and price points as well as pieces built to last from retailers like Pottery Barn and Room+Board , both of which make couches that wowed us during testing.
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We've tested numerous couches, and as a result we've also shopped with numerous retailers and furniture brands, both online and in-person. We also took our research out into the real world, heading to different places to buy couches in our own city to explore their products firsthand—and even test out the comfort, durability, and performance of their pieces. While in store, we took an in-depth look at their couch selection, product quality, customization options, return policies, shipping, and other must-know details.
Because of how often you'll (likely) be using it, when shopping for a couch, quality should be top of mind. “Look for kiln-dried hardwood frames with eight-way hand-tied spring construction, and be sure to select a high-quality fabric,” recommends Lorele Lesoing , Founder and Lead Designer of Lee Douglas Interiors. “These elements are an investment in quality and will make the investment worth the money.”
Out of all of the furniture purchases you make, buying a couch might be one of the most important. This staple piece provide a comfortable spot for you and your loved ones to relax, watch TV, and socialize, and some can also double as a bed for guests or storage space for essentials.
West Elm
West Elm
Buy on West Elm
What We Like
Great customer service
Lots of choices
High-quality, contemporary designs
What We Don't Like
Long shipping times for custom items
After trying out numerous couches from West Elm, we had an overwhelmingly positive experience: easy returns, a helpful in-house design service, and, perhaps most importantly, high-quality, made-to-last couches.
The highlights? The Drake 2-Piece Reversible Sectional and Eddy Sofa, both of which impressed us with their chic appearance and versatility. The wear over the years has been fantastic (we opted for olive green velvet upholstery), and though the couch is in a rather sunny room, years later there's no sign of fading.
Of course, we do have some qualms. Unlike some of its competitors, the brand won’t honor a lower price if the product you purchased happens to go on sale. Delivery times still can be long, especially during certain parts of the year (if you’re in a time crunch, we recommend opting for a couch that is guaranteed to come within a shorter window). And in one case, we found the measurements to be off by less than 1/4 inch, which might matter more to some than others.
All in all, though, West Elm is a solid bet—especially if you’re after a more midcentury modern look. Pro tip: If there’s an outlet in your area, we recommend checking that out, too. You can call in the morning and see which pieces it has in stock, and the retailer can hold an item for you for up to two hours.
Return Policy: 30-day return window for eligible items; made-to-order items non-refundable | Delivery Options: Full-service delivery | Average Wait Time for Bespoke Items: 8-10 weeks
Many of today’s popular furniture brands operate solely online, which means you may end up purchasing a couch without ever seeing or sitting on it. This may work for you if you know what you like in terms of seat depth and cushion filling, and many retailers will send free or low-cost fabric swatches to let you see the upholstery before buying. However, if you’re not sure what size and style of couch you want, it’s best to try out different models in person.
Wayfair
Wayfair
Buy on Wayfair
What We Like
Wide selection across styles and price points
Free shipping
Frequent sales and promotions
What We Don't Like
Quality is hit or miss
Items often go out of stock
Most people have heard of Wayfair, as this large online-only retailer is known for its extensive selection. A quick glance at its sofa and couch section shows that there are more than 50,000 products to choose from, so it’s safe to say there’s truly something for everyone. You can find small, inexpensive options like the uber-popular Serta Convertible Sofa or more luxe models like the leather Foundstone Vasso Sofa, and there are often hundreds of user reviews that let you know what to expect from each product.
In addition to its superior selection, Wayfair is also popular thanks to its quick shipping. In-stock items will often arrive within a matter of days, though there are some made-to-order sofas that can take 10 weeks or more to ship. The brand offers free shipping on all its sofas, and the site has regular sales and promotions for those looking to score a deal.
The one major downside of shopping at Wayfair? Due to some of the lower price points, the quality can be hit or miss, so be sure to read plenty of reviews to get a sense of the construction and durability of each sofa.
Return Policy: 30 days | Delivery Options: Ground or freight shipping | Average Wait Time for Bespoke Items: 8-10 weeks
Room & Board
Room & Board
Buy on Roomandboard.com
What We Like
Flexible return policy
Flat rate full-service delivery
Free design services
What We Don't Like
Limited sales and promotions
Room & Board focuses on modern yet timeless furnishings that can be used and loved for years to come. The brand has a number of stores around the country where you can see its furniture in person, but you can also shop their selection of sofas online. We’ve tried out a number of their products, including the top-rated Metro Sofa, which has a basic, high-quality design that can be styled to fit any aesthetic. The brand also has a variety of sleeper sofa options, like the Deco Convertible Sofa, which can be purchased with a mattress topper for additional comfort.
If you need help designing your living room, Room & Board offers free design services, either in-person or virtually, and your furniture will be assembled and placed in a room of your choice with the brand’s flat rate full-service delivery. Another feature that makes the brand stand out from others is its flexible return policy—you simply have to “make a return or exchange in a timely manner,” and there aren’t any return fees.
Return Policy: Flexible | Delivery Options: Full-service delivery | Average Wait Time for Bespoke Items: Not applicable
The Spruce / Donna Freydkin
Article
Article
Buy on Article.com
Article Sven Sofa Review
What We Like
Sleek midcentury styles
Free upholstery swatches
Free shipping on orders over $999
What We Don't Link
Limited color selections
Article is an online-only retailer known for its host of midcentury style offerings, including the popular Sven Sofa, which we found to be stylish, comfortable, and well-priced given the high quality. While you won’t be able to check any of the furniture out in person, you have the option to try out free fabric swatches for every couch style on the site.
What’s more, each purchase comes with a 30-day satisfaction guarantee, though you’ll have to pay a $49 shipping fee for returns. Orders over $999 qualify for free shipping to most of the U.S. and Canada.
While Article does offer a good combination of neutral and bold upholstery options, it doesn’t offer the same variety as other retailers like Wayfair or Pottery Barn. Most sofas are available in four or five colors, and there’s no way to have a couch made in a custom fabric. However, if you’re buying multiple pieces—whether or not they’re from the same line—this can be quite convenient, as it makes it easier to design a cohesive space.
Return Policy: 30 days | Delivery Options: Contactless or in-room delivery | Average Wait Time for Bespoke Items: Not applicable
The Spruce / Deanna McCormack
Pottery Barn
Pottery Barn
Buy on Pottery Barn
What We Like
High-quality construction
Wide range of fabric options
White glove delivery
Free design services
What We Don't Like
Long wait time for select items
For high-quality traditional and farmhouse-style couches, you can’t go wrong with Pottery Barn. After trying out a number of options in our very own homes, our favorite picks include the PB Comfort Roll Arm Upholstered Sofa and the Cameron Roll Arm Slipcovered Sleeper Sofa, both of which we found to be surprisingly comfortable and attractive. Like many of Pottery Barn's other offerings, both the PB Comfort and the Cameron sofas are available in dozens of fabric and color options—just note that the wait time for custom items is commonly 10 weeks or more.
Pottery Barn is known for its high-quality construction, which typically includes hardwood frames, classic construction techniques, and durable materials—but of course, its prices are equally high-end. The brand offers free design services if you need help envisioning a room, and most furniture comes with white glove delivery, which proved to be an easy process that got our new couches assembled and placed just where we’d like them.
Return Policy: 30 days | Delivery Options: White glove or doorstep delivery | Average Wait Time for Bespoke Items: Up to 10+ weeks
The Spruce / Dwyer Frame
Apt2B
Apt2B
Buy on Apt2b.com
What We Like
Short wait time for made-to-order pieces
Select couches made in the USA
Extended warranty available
Free fabric swatches
What We Don't Like
Only ships to the contiguous 48 U.S. states
Apt2B was founded with the hopes of bridging the gap between cheap and high-end furniture. The brand’s goal is to offer well-made, stylish products at reasonable prices, and its sofas are designed for everyday use, standing up to (mostly) anything your household throws at them. After months of testing, we found these claims held up. The Brentwood Sectional was a particular standout, as its material held up beautifully despite frequent messes from both a 5-month-old and a cat prone to clawing.
A lot of Apt2B’s sofas are on the trendier side, but there are options like the Harper Sofa that have a more classic style. There’s even a sizable collection of couches made in America, allowing you to purchase a high-quality item that supports the local economy. Most products can be customized in dozens of upholstery options, and despite being made-to-order, many will ship in as little as four weeks.
You can opt for either free entryway delivery or white glove delivery for a flat rate of $129, which we'd argue is worth the price for heftier pieces like a sectional. The brand also offers extended warranties that cover things like stains, pet damage, chipped or dented surfaces, accidental rips, and more.
Return Policy: 100 days | Delivery Options: Standard or white glove delivery | Average Wait Time for Bespoke Items: 2-4 weeks
You can expect to replace your sofa due to normal wear and tear every seven to 15 years. However, if you start to notice flat or sagging cushions, stains and odors that can’t be removed, or squeaking and creaking noises when you sit down, it may be time to replace your couch.
Burrow
Burrow
Buy on Burrow
High-Tech Customizable Seating: Burrow Nomad Sofa
What We Like
No tools required for assembly
Ability to customize designs
Free shipping
Made in the USA
What We Don't Like
Several return caveats
Only one-year warranty
Founded in 2016, Burrow is a relatively new furniture brand that's known for its sleek midcentury-style sofas, which have a convenient modular design. The Nomad Sofa is one of its most popular products, not only thanks to its easy, tool-free setup (yes, really) but also its variety of customization options. We tried it out in three different homes and reported mostly positive results, though it might not be the best option for those who really want to cozy up into a sofa. It's also pretty compact, making it ideal for apartment dwellers and college students—but not necessarily so great for those who have more space to fill, or want a more refined look.
A big perk of this retailer is that all of its furniture pieces are made in the USA, many from upcycled and sustainable materials. All of Burrow's pieces arrive via free ground shipping, but returns will incur a shipping fee equal to 10 percent of what you paid (if you don’t have the original packaging, it jumps up to 20 percent). Additionally, Burrow sofas are only backed by a one-year warranty, which is quite short considering the higher price point of the furniture.
Return Policy: 30 days, minus 10% of your purchase price | Delivery Options: Ground shipping | Average Wait Time for Bespoke Items: N/A
The Spruce / Katie Begley
Joybird
Joybird
Buy on Joybird.com
The 10 Best Couches of 2024, Tested and Reviewed
What We Like
Wide variety of colors and fabrics
Order-tracking system
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“Decide Later” option for promotions
Free design services
What We Don't Like
Only ships to contiguous 48 U.S. states
Joybird is known for its modern couch designs, which can be customized with hundreds of upholstery options. Whether you want a bold hue or something more neutral, this brand has dozens of options to choose from, including velvets, performance upholstery, and even sustainable materials. During testing, we were seriously impressed with the Preston Sofa, a splurge-worthy piece that's sleek and comfortable. And if you're in the market for a sleeper, the Briar Sleeper Sectional is an easily convertible option that has maintained its quality for over three years.
Joybird offers a variety of features to make your shopping experience easier. You can take advantage of free, no-obligation design services, and there’s a “Decide Later” option that lets you lock in sale pricing, even if you’re not totally sure what fabric or design you want yet. Joybird has a unique order tracking system that lets you monitor the progress of your custom design, and there’s even a marketplace for returned items called FloorFound, where you can score deep discounts on gently used items.
Return Policy: 90 days, 10% restocking fee | Delivery Options: Curbside or in-home delivery | Average Wait Time for Bespoke Items: 4-8 weeks
The Spruce / Angelica LeichtFloyd
Floyd
Buy on Floydhome.com
Floyd Three-Seater Sofa and Chaise Review
What We Like
Focus on sustainability
Easy to assemble
Customization options
Made in the USA
What We Don't Like
Lots of packing materials
Expensive shipping
Floyd is an American-made furniture brand that offers easy-to-assemble modular sofas (among other furniture). When you purchase a sofa or sectional from the brand, like The Floyd Sofa, you’ll be able to adjust the seating configuration, upholstery, and base color to suit your space. Your furniture will be delivered via standard ground shipping, and we found it to be incredibly easy to assemble, taking a little more than an hour to set up.
Floyd only has a few couches to choose from, so if you don’t like the style, this brand might not be for you. However, it does prioritize sustainability, with the goal of becoming one of the first carbon-neutral furniture brands. You can return Floyd furniture for up to 30 days (though you’ll be charged a 10 percent restocking fee), and the frame of its sofas is backed by a 10-year warranty. The cushions are only covered for three years, though.
Return Policy: 30 days, 10% restocking fee | Delivery Options: Ground shipping | Average Wait Time for Bespoke Items: 6-9 weeks
The Spruce / Karen Tietjen
Crate & Barrel
Crate & Barrel
Buy on Crate & Barrel
What We Like
Classic styles
Free fabric swatches
Great outlet deals
What We Don't Like
Delivery costs can be high
Crate & Barrel is known for its high-quality craftsmanship and contemporary furniture styles, and in addition to shopping through its online store, you can also visit one of its retail locations across the country. The brand has hundreds of sofas, loveseats, and sectional sofas to choose from, and many are available in dozens of upholstery fabrics. Many products come in multiple sizes and layouts, giving you more flexibility with your design. That includes the Axis Two-Piece Sectional Sofa, which impressed us with its comfort and easy-to-clean design.
To help you design your ideal couch, Crate & Barrel will send up to five free fabric swatches, and the brand also offers free design services. Furniture is delivered via “Premier In-Home Delivery,” which includes product inspection and assembly in your home, and the cost of delivery will vary depending on the purchase amount and delivery distance.
Return Policy: 30 days | Delivery Options: In-home delivery | Average Wait Time for Bespoke Items: Varies
Amazon
Amazon
Buy on Amazon
What We Like
Lots of reviews
Extremely large selection
Fast delivery with Prime
What We Don't Like
Quality varies
Amazon, the well-known online mega-retailer, sells virtually anything you can think of, and that includes couches. There are thousands of furniture options to choose from on this online marketplace, including a large selection of couches under $1,000. There are even leather options like the Rivet Revolve Upholstered Sofa, which is sold by one of Amazon’s in-house brands.
One of the biggest benefits of shopping for a couch on Amazon is that many products qualify for two-day shipping with a Prime membership, and many products have a sizable selection of reviews, giving you an idea of the item’s quality. The retailer accepts returns within 30 days for a full refund—beneficial since you won’t be able to see it before you buy—but the quality of furniture can vary quite significantly since many items come from third-party sellers.
Return Policy: 30 days | Delivery Options: Ground or freight shipping | Average Wait Time for Bespoke Items: Not applicable
Sixpenny
Sixpenny
Buy on Sixpenny.com
What We Like
Wide fabric selection
High-end materials
Free threshold delivery
Limited lifetime warranty
What We Don't Like
Limited design options
If your aesthetic is comfy and casual, Sixpenny will be right up your alley. This brand is the epitome of casual chic, selling couches with relaxed silhouettes, cozy deep seats, and premium fabrics. We tried out the Amelia Chaise Sectional and were immediately impressed with the sleek design and how easy it is to clean. Most of the designs—despite the sofa selection being limited—are available in a variety of upholstery materials, including cotton canvas, cotton linen, velvet, and light- or medium-weight linen, and you can also select between feather down or polyfill for the cushions.
The Devyn Sofa is one of the brand’s signature designs—it has lush, deep seats and a contemporary shape, and it’s covered with a modern version of a slipcover. The brand offers free threshold delivery and a limited lifetime warranty on its products, and it even offers free returns within a 30-day period. There are select sofas in stock and ready to ship, but custom-made designs may not be available for 14 to 16 weeks. In our experience, though, it's worth the wait!
Return Policy: 30 days | Delivery Options: Threshold or white glove delivery | Average Wait Time for Bespoke Items: 14-16 weeks
Lulu and Georgia
Lulu and Georgia
Buy on Luluandgeorgia.com
What We Like
Unique, trendy designs
White glove delivery
Rewards program
What We Don't Like
Long lead times
You’ll find a large selection of trendy, exclusive designs at Lulu & Georgia, an online home decor brand. Couches like the Estee Linen Sofa and Vivi Tête-à-Tête Chaise have unique silhouettes that you won’t find anywhere else, though you will need to wait longer to get them—typically between 10 to 16 weeks—as the pieces are made to order. Most couches from Lulu & Georgia only come in a few sizes and color options, but you can rest assured the upholstery selections are perfectly stylish.
If you love Lulu & Georgia furniture, the brand has a reward program that lets you earn cash rewards for any money you spend. It also offers white glove delivery for a flat rate, and if you decide to return your purchase, you have 60 days to do so and will be charged a 10 percent shipping fee. However, keep in mind that anything made-to-order (which includes many of their couches) cannot be returned.
Return Policy: 60 days, 10% fee | Delivery Options: White glove delivery | Average Wait Time for Bespoke Items: Up to 24 weeks
Ashley Furniture
Ashley Furniture
Buy on Ashleyfurniture.com
What We Like
Large selection
Retail locations around the country
Many ready-to-ship products
Price matching available
What We Don't Like
Not the most stylish
Shipping times vary
If you like to keep things traditional, Ashley Furniture has a large selection of classic sofas, couches, and sectionals. Plus, the brand has close to 700 stores located all around the U.S., so you’ll likely be able to find a location nearby where you can see some of the products in person. There are even outlet stores that feature lower-priced merchandise, like the Darcy Sofa, which has a comfortable, slightly firm feel that has held up well over the past year and a half.
Of course, you can also buy from Ashley online, which allows you to read customer reviews on products like the Next-Gen DuraPella Dual Power Reclining Sofa. Most couches only come in one or two color options, so you won’t be able to customize your design, but the good news is that the brand has a large number of ready-to-ship products that will be delivered quickly. Ashley even offers price-matching on its furniture—if you find the same model for a lower price at Amazon or another big-name retailer, the company will match the price for you.
Return Policy: 30 days | Delivery Options: Doorstep or no-hassle delivery | Average Wait Time for Bespoke Items: Not applicable
Albany Park
Albany Park
Buy on Albanypark.com
What We Like
Fast and free shipping
30-day home trial
Easy to assemble
What We Don't Like
Somewhat limited options
With just three furniture collections, Albany Park is ideal for shoppers who don’t have the time to trove through hundreds of options. The limited number of styles also makes these couches more affordable on both the manufacturing and the buying side.
This retailer is online only, so you won’t be able to check out your potential couch-to-be in person. However, based on our experience with the Kova L-Shape Sectional, the risk is worth taking. We loved the size, quality, and level of customization options, including seven fabric choices and multiple sizes. All purchases come with free delivery and a 30-day trial, and the company is transparent about when you can expect your delivery (usually no longer than a month).
Return Policy: 30-day window with 10% shipping fee (20% if no original packaging) | Delivery Options: Ground shipping | Average Wait Time for Bespoke Items: N/A
Birch Lane
Courtesy of Birch LaneBuy on Birchlane.com
What We Like
Farmhouse-style furniture
Multiple delivery options
Free shipping
Free fabric samples
What We Don't Like
Higher prices than Wayfair
For those with farmhouse-style decor, Birch Lane has a decent selection of rustic and casual sofas. This brand is a subsidiary of Wayfair, so it has a lot of the same policies and practices, including free shipping, free fabric samples, and a 30-day return window. It has a significantly more limited product range than Wayfair, however, with just a few hundred sofas to choose from, and the prices are higher, as well.
Some popular designs from Birch Lane include the Lucia Slipcovered Sofa, which has the casual, lived-in look that’s key in farmhouse decor, and the Wendell Sofa, with its classic silhouette and more than 50 upholstery options. While select furniture is in stock and may ship fairly quickly, other sofas are made to order and may take several weeks for delivery.
Return Policy: 30 days | Delivery Options: Standard, indoor, room of choice, or full service | Average Wait Time for Bespoke Items: 8-10 weeks
Comfortable, stylish, and durable, our three-seater sofa is about to change your interior space in all the best ways. Perfectly balancing smooth upholstery with a sturdy wood frame, this impressive sofa offers your home a charming contemporary upgrade. This piece features clean, straight lines, making this a streamlined statement piece that can change the whole flow of your living room. Completed with three accent pillows and sleek tapered legs, this refined sofa will turn any interior space into a stunning masterpiece.
CONTEMPORARY DESIGN: Featuring beautiful upholstery, cozy accent pillows, and tapered legs, our sofa offers the look, feel, and design of a truly contemporary piece. With a minimalistic yet refined structure, this piece brings out a simplistic style that emphasizes comfort and functionality.
UPHOLSTERED: Our sofa is generously upholstered, giving any room a refined appearance. This provides a smooth, immaculate texture for this piece as well as plush seating for extra comfort.
ACCENT PILLOWS: The three square accent pillows help tie this sofa together, balancing out its tapered legs and rounding out the seating in general. This adds an extra dash of comfort to the piece.
BIRCH WOOD LEGS: This sofa is supported by beautifully tapered birch wood legs, which offer an attractive look and durable structure. Its fine grain takes stains well, giving this piece a gorgeous finish.
DIMENSIONS: Choose an accessory that is the perfect size for you and your furniture. This sofa is 80.00” W x 32.75” D x 34.75” H. You will love how much your space can transform with the simple addition of this charming sofa.
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