Many distributors may ask &#;Why be ISO certified?&#; The answer is simple. It&#;s all about the customer&#;s trust in the company, and the products they buy from that company. Advance recently received an updated ISO : certification which is in effect until . An ISO certification is important for distributors because it certifies that management systems, manufacturing processes, services, or documentation procedures meets the requirements that ensure quality, safety, and efficiency of products, services and systems.
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The ISO certification and process is important to the Advance team and our customers as it requires a commitment from the entire company to improve how we do business. It&#;s more than just a certificate, it&#;s a way of ensuring our customers that we have their success in mind. Here is a breakdown of what the ISO : certificate is all about.
ISO stands for the International Organization for Standardization. It is an independent, non-governmental, international organization that is comprised of multiple groups of industry leaders who are responsible for the development of the standards that can range from quality management systems to technical standards.
This number classifies the standard. ISO is one of the best known standards for quality management. It helps Advance be more efficient and improve our processes to improve our customer&#;s satisfaction. All standards in the ISO family refer to quality management.
This number represents the calendar year the standards were launched and the current version that is being met. is the fifth edition of the ISO , and was launched in September . Advance has updated our processes to meet the specifications of the newest version, as our we were certified ISO : as well.
The ISO creates documents or standards that provide requirements, specifications and guidelines for Advance to follow and document. This way we can measure the consistency of materials, products, processes and services that allow us to improve how we do business.
A commitment to meet customer and supplier partner requirements.
Deliver real value through material and resource savings.
Provide sales and marketing advantages.
Advance received an ISO certification through regular auditing that demonstrated our commitment to the ISO system which includes maintenance of specifications for every product, service and system that we use. Advance documented the standards and processes we implement to ensure quality, safety and efficiency. We worked diligently to update our ISO : certification to the newest version which required us to update our processes and training.
As an ISO certified company, Advance has invested in an efficient quality management system that helps save on time and cost while improving our efficiencies. Our customers benefit from our investments in a system that creates successful transactions and fulfillment. ISO standards help us continue to improve our business processes and reduce non-conforming products and costs.
If you are a supplier of goods or services to the public sector, you may have come across the term ISO in your tender documents or contracts. ISO stands for International Organization for Standardization, and it is a global body that develops and publishes standards for various aspects of business, technology, and society. ISO standards are voluntary, but they can provide a competitive edge for suppliers who want to demonstrate their quality, efficiency, and reliability to their customers.
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In this blog, we will explain what ISOs are, why they are important in public sector procurement, how to get accredited and how to maintain accreditation. We will also share some tips and resources to help you achieve ISO standards for your business.
ISOs are standards that specify the requirements, guidelines, or best practices for a product, service, process, system, or organisation. They cover a wide range of topics, such as quality management, environmental management, information security, health and safety, energy efficiency, and social responsibility. There are over 23,000 ISO standards in existence, and new ones are being developed every year.
ISOs are developed by experts from different countries and sectors, who form technical committees and working groups to draft, review, and revise the standards. The standards are then approved by the ISO member bodies, which are national standards organisations from around the world. ISO does not provide certification or accreditation for the standards, but it publishes them and makes them available for anyone to use.
ISOs are important in public sector procurement for several reasons. First, they can help suppliers meet the expectations and requirements of their customers, who are often looking for evidence of quality, efficiency, and reliability in their procurement decisions. By following ISO standards, suppliers can demonstrate that they have a consistent and systematic approach to delivering their products or services, and that they comply with relevant regulations and best practices.
Second, ISOs can help suppliers improve their performance and competitiveness, by providing them with a framework and a set of tools to identify and address their strengths and weaknesses, and to implement continuous improvement. By adopting ISO standards, suppliers can benefit from increased customer satisfaction, reduced costs, enhanced productivity, and improved risk management.
Third, ISOs can help suppliers gain access to new markets and opportunities, by increasing their credibility and visibility in the global marketplace. Many public sector organisations, especially in the UK, require or prefer suppliers to have ISO certification or accreditation, as a way of ensuring quality and compatibility across borders. By achieving ISO standards, suppliers can increase their chances of winning public sector contracts, both domestically and internationally.
To achieve ISO accreditation, suppliers need to undergo a process of assessment and verification by an independent third-party organisation, called a certification body or a registrar. The certification body will audit the supplier's processes, systems, and documentation, and check whether they conform to the requirements of the relevant ISO standard. If the supplier meets the criteria, the certification body will issue a certificate of conformity, which is valid for a certain period of time, usually three years.
To maintain accreditation, suppliers need to keep their processes, systems, and documentation up to date and in line with the ISO standard, and to undergo periodic surveillance audits by the certification body, usually once a year. The certification body will monitor the supplier's performance and compliance and identify any areas for improvement or corrective action. If the supplier fails to meet the requirements, the certification body may suspend or withdraw the certificate of conformity.
Achieving ISO standards can be a challenging and rewarding process, but it requires commitment, planning, and resources. Here are some tips and resources to help you get started and succeed:
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